Service & Support
We are there when you need us. And nobody does it better.
Excellent service and support are the main reason why Magnified Vision Inc. has been so successful since it started in 2004. When it comes to low vision technology, we want to be your best partner, before and after you buy from us.
Our understanding of service is a very simple one:
Assistive Technology is not just a device. It is a service. When you purchase a video magnifier from us, you buy a reliable partnership right with it. It is our highest goal to be there when you need us. Just give us a call.
When we say best service, we mean it. Free demos, free trials and excellent support should it ever become necessary - we want you to find and enjoy the technology that fits you best.
If you would like to find out more about what a difference a video magnifier can make for you, a family member or a friend, please call us at 1-888-567-8766 and let us know what we can do for you.
For most of our customers the free demonstration at home or a visit to our showroom is the first step into a more thorough exploration of what a difference a video magnifier can make. The best way to find out if it is the right device is to try it out -- we can usually offer a free trial time for several days. It is the most convenient way – and sometimes the only possible way – to have us come to your home, school or work site for a demonstration. We don’t know of anybody in our area who travels with a larger selection than we do. Our mobile demonstrations are free of charge and if you‘d like a little more time, we can usually leave a unit right with you for a few days.
We travel the entire state of Illinois and the Eastern part of Iowa.
For more information or to schedule a demonstration, please call Andy Heim at 1-888-567-8766. If you need a demonstration outside this area, please let us know and we can arrange for a demo through one of our partner companies.